Schedule & Registration

Palo Alto Swim and Sport is offering swim lessons April through October.

Registration is now Open for Residents and Non-Residents!
Residents: Online Residential Verification can be completed today. Click here to fill out the form. Filling out the Residence Verification form allows you to receive the Palo Alto resident discount for swim lessons. After you have been verified as a resident you can view and book group lessons for the Rinconada Pool.

Non Residents may proceed directly to the web page to view and book group lessons for the Rinconada Pool.

Private Lessons must be booked by phone by calling 650-636-7946 or in person at Rinconada Pool between 3 and 6 pm Monday through Friday.

Perpetual Lessons
Perpetual/weekly lessons are the optimum method for maintaining the focus of developing as a swimmer on a year-round basis. To learn a complex skill, and to master the physical movement patterns, consistent and continual practice is necessary. Perpetual lessons allow families to understand the aquatics is a year-round sport/activity and that the joys of aquatics and developing as a swimmer does not only have to be limited to the summer months. We promote keeping aquatics and swim school in the weekly family schedule much like a family would a sports team or music lessons. We also offer the opportunity to have concentrated daily lessons over the course of a week during the summer months.

Session Based Lessons
We will be offering eleven-one week sessions of swim lessons starting June 5, 2017 through August 18, 2017

Schedule

Weekly Lessons at Rinconada
Dates: April 3 – October 29th
Weekday Times: 3:00 – 7:00pm
Weekend Times: 9:00am – 2:00pm
7 days a week
Term: Perpetual*
*Perpetual-same day and same time ongoing until client decides to stop

Summer Sessions at Rinconada
Dates: June 5 – August 20
Weekday Times: 9:00am – 12 noon and 3:00 – 7:00pm
Terms: 11 x 1 week sessions

Policies/Procedure

Policy Statement
The City of Palo Alto is committed to making its Community Services Department (CSD) programs, activities, classes and camps available to as many residents as possible. Palo Alto’s intent is that no one be prevented from participating in our programs because of the inability to pay a full fee. Therefore, CSD has adopted a Fee Reduction Program to meet the needs of individuals or families determined to have limited financial resources.

Palo Alto Swim & Sport will process registrations for all youth aquatics classes and camps through our online registration system. In order to verify a customer’s residency status or their participation in the Fee Reduction Program, Palo Alto Swim & Sport will contact the CSD to verify these statuses.

If you wish to receive a fee reduction for one of one of Palo Alto Swim & Sport’s programs, we will have to confirm with CSD that you have already verified your reduction fee.

Please fill out our Residency Verification Form here.

The Palo Alto Community Services Department will take up to 1 business day to respond to your residency status. Please allow 1 additional business day for Palo Alto Swim & Sport to receive the verification from CSD and contact you.

Cancellation Policy
If you would like to cancel your swim lessons completely, please fill out the online Cancellation Form and send it to info@paloaltoswim.com. Cancellation requests may also be taken in person through the Service Center. Cancellation requests must be submitted by the last day of the current month to terminate recurring payment/membership for the following month. If your membership has not been cancelled by the 1st of the month, you are responsible for the entirety of that month.

Mid-month cancellations do NOT qualify for a prorated refund.

Make-Up Policy
Our make-up lessons are only available for students who are taking weekly repeating lessons. Make up lessons must be used by the original student. Each child receives 4 make up lessons per calendar year. The child must miss the scheduled class first before we can look at scheduling a makeup lesson.

Make up lessons cannot be booked online and must be done through the service center representative. Please contact us within the 7 day time frame you would like to attend the makeup class.

*Note: Due to our registration system, we cannot book more than 7 days in advance from the current date.
Ex: If it is the 1st day of the month, the latest day we can book is the 8th.